Website and Donation Terms of Use

1. This website is administered and presented by Westpac New Zealand Limited (“Westpac”).


2. Donations made via (the “Site”) are final and not disputable unless unauthorised use of your payment card is proved to Westpac's satisfaction.

3. When transmitting your personal information over the internet, you should remember that the internet is not a secure environment. Any personal information submitted by you will be used to send you a receipt for your donation, to assist Westpac to create a statistical picture of those who donate, and to send you future communications about the Chopper Appeal (if you have indicated that you would like to receive such information). Westpac will take steps to ensure your personal information is held securely by Westpac, and you may request access to, and correction of, all such information by contacting Westpac’s privacy officer. For further details, please see the Privacy Policy.

Submitting Content

4. By submitting a Chopper Rescue story or any other content (including any text, images, videos and/or hyperlinks) (“story”) to the website hosted at, you:

a) agree to your name and/or image being published on the Site and in relation to the Westpac Chopper Appeal generally; and
b) grant Westpac a non-exclusive, worldwide, royalty-free licence to copy, reproduce, modify, edit, adapt, reformat, incorporate into other works, transmit, distribute, sub-license and otherwise use and make your story (including any text, videos, and/or images relating to the story) available on the Site and in relation to the Westpac Chopper Appeal generally. If you wish to remove your story from the Site after it has been published, please email and we’ll remove it for you.

5. By submitting a story to this Site, you warrant and agree that:

a) the story is your own original work and, to the extent that the story contains any intellectual property, you own or are licensed or authorised to use and publish that intellectual property and to authorise Westpac to use and publish that intellectual property on the Site and otherwise in relation to the Westpac Chopper Appeal generally;
b) the story does not contain any material that is defamatory, obscene, indecent, sexually explicit, harassing, abusive, threatening, offensive, unlawful, illegal or otherwise objectionable or which infringes or violates any other party's rights;
c) if the story contains the name, image or any personal information of another individual, that you have obtained the express consent of that person (or their parent or guardian if that person is under 16 years of age) to use, publish and disclose that information on the Site;
d) the story does not contain any advertising or promotional material or other forms of solicitation and submission of the story will not result in the transmission of any chain letters, surveys, contests, pyramid selling schemes or duplicative or unsolicited messages; and
e) the story does not contain any virus, worm, corrupt file, spyware, adware, Trojan horse or other malicious code or materials that may cause any loss, liability, cost, expense or damage to Westpac or any other party.

6. Please contact Westpac for prior permission if you wish to create a hypertext link (“link”) to any page on this Site. If you create a link to this Site, you remain fully responsible for any consequences of that link, whether direct or indirect and the indemnity in clause 8 below will apply.

7. Westpac reserves the right in its absolute discretion and without liability not to publish or to take down any story from this Site or any publication relating to the Westpac Chopper Appeal for any reason, including but not limited to because it contains any offensive, unlawful or otherwise inappropriate content.

8. You agree to indemnify Westpac and its group companies, directors, shareholders and employees (“Westpac Group”) in full against all loss, liability, expense, damage, expense or costs that they suffer or incur directly or indirectly as a result of or in connection with your use of this Site, any story you submit to the Site or any link to the Site otherwise than in accordance with these Terms of Use.


9. Westpac has made every reasonable effort to ensure that the information on this Site is accurate and current. Westpac is not responsible for and has no control over the information on any other website accessed via this Site, which is the responsibility of the owner of that website. Links to other websites are provided for convenience only and do not represent any endorsement by Westpac of the services offered by that website owner.

10. Westpac will not be liable for any damage, loss or expense of any kind, whether direct or indirect, suffered or incurred by you in connection with your access to or use of this Site or the content on or accessed through it. Use of information and material contained on the Site is at your own risk.

11. Westpac or the Westpac Group own or are authorised to use all intellectual property used on or contained in this Site. You may electronically reproduce and store the Site’s contents solely for the purposes of viewing the Site or saving its content for personal, non-commercial use. If you want to display or distribute the content or any of the pages of this Site for commercial use, or in public or in such a way that they will be accessible to the public (including reproduction in any form on the internet), you must first obtain Westpac’s written permission.

12. Information on this Site has been prepared in accordance with New Zealand law for persons resident in New Zealand only. These terms and conditions are governed by New Zealand law and you submit to the non-exclusive jurisdiction of the New Zealand courts in relation to any matter arising regarding the use of this Site.

Donation Tap and Go – Terms and conditions

1. Your obligations
It is your responsibility to make sure that you use your bank or credit card correctly when using a Donation Tap and Go device, including how many times you tap to make a donation. You should check your account statement to verify that the amount(s) debited from your account are correct.

2. What if there is a problem?
If you believe that there has been an error in debiting your account, please contact us directly and confirm this in writing as soon as possible so that we can resolve your query more quickly. Alternatively you can take it up directly with your financial institution. If we conclude that your account has been incorrectly debited we will arrange for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted. If we conclude that your account has been correctly debited we will respond to your query by providing you with reasons and supporting evidence in writing.

3. Tax receipting
Westpac will not provide a tax receipt for any donations made through the Donation Tap and Go device.

Text donations - Terms and conditions

100% of your donation via text will go to the local helicopter trust servicing the region associated with the postcode provided.

Your text will be charged at the value of the donation ($3) plus any standard network charges based on your service provider rates. If you donate using this service outside of New Zealand, additional network charges may apply. For more information on network charges, please contact your mobile phone provider.

There is no limit to the number of times you can donate. For large donation amounts greater than $3, please visit

For any questions/help, please contact

Privacy Policy

Any personal information you provide on the website (Site) or in relation to the Westpac Chopper Appeal, including your name, email address and photo, will be subject to the Privacy Act 1993.

1. Your personal information will be collected by or on behalf of Westpac New Zealand Limited (Westpac) and may be used by Westpac to verify you as a user of the Site, to publish your story name and/or image on the Site or any other media related to the Westpac Chopper Appeal, and where you have consented to the receipt of such information, to enable Westpac and/or the relevant helicopter trusts to whom you donate from time to time (each a Trust) to send you marketing, advertising and promotional material.

2. You acknowledge that where you have provided personal information about another person, you have obtained that person’s consent and authorisation to you collecting, processing, using, sharing and disclosing that person’s personal information on his/her behalf.

3. Your personal information may be disclosed to the Trust you choose to donate to and to  third parties who assist Westpac in maintaining this Site and in the administration and running of the Westpac Chopper Appeal.

4. You can contact Westpac’s Privacy Officer by telephone on 0800 400 600 to request access to, or the correction of, any of your personal information held by Westpac.

If you have any other questions, please don’t hesitate to email us at